Customer Reviews for Samsung Odyssey Neo G9 57" Curved 4K Ultra HD 240Hz QLED Gaming Monitor, Black/White (LS57CG952NNXZA)
Item # : IM1JK1327
Model # : LS57CG952NNXZA
- 57" curved dual QLED VA monitor delivers incredible graphics and smooth gameplay
- VA panel ensures crystal clear image quality
Price is $2,684.37
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633 reviews
Summary of reviews
The Samsung Odyssey Neo G9 monitor offers a large, immersive display with excellent picture quality, making it ideal for gaming and productivity. However, some users report issues with display uniformity and quality control, affecting its reliability.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 26, 2026
Simply superb
Superb great monitor, the resolution is superb, equivalent to 4 normal screens at the same time! Super widescreen games are simply jaw dropping the brightness and contrast make everything on the display look great.
The curvature of the screen means I can have a display wider than my desk on my desk without any problems
The curvature of the screen means I can have a display wider than my desk on my desk without any problems
VS
Most helpful critical review
Posted Apr 2, 2026
False Advertisement and Room Heater
This monitor DOES NOT support 240Hz at native resolution! (5120x1440) The hardware ONLY supports 60Hz at native resolution. COMPLETE SCAM AND FALSE ADVERTISING. Other non native resolutions support 240Hz, like 1440p. Why would I purchase a 5K monitor in order to game at 1440p? ABSOLUTELY horrible for anyone with Epilepsy! Not listed in system specs in ANY WAY! FA...
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DigitalCow
Reviewed at:
Samsung US
Posted Apr 2, 2026
False Advertisement and Room Heater
This monitor DOES NOT support 240Hz at native resolution! (5120x1440) The hardware ONLY supports 60Hz at native resolution. COMPLETE SCAM AND FALSE ADVERTISING. Other non native resolutions support 240Hz, like 1440p. Why would I purchase a 5K monitor in order to game at 1440p? ABSOLUTELY horrible for anyone with Epilepsy! Not listed in system specs in ANY WAY! FA...
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Whemever
Reviewed at:
Samsung UK
Posted Mar 26, 2026
Simply superb
Superb great monitor, the resolution is superb, equivalent to 4 normal screens at the same time! Super widescreen games are simply jaw dropping the brightness and contrast make everything on the display look great.
The curvature of the screen means I can have a display wider than my desk on my desk without any problems
The curvature of the screen means I can have a display wider than my desk on my desk without any problems
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Oren Shlomo
Reviewed at:
Samsung US
Posted Mar 4, 2026
10 bad pixels !!! on a productivity display !!!
Came with about 10 bad pixels all placed at less that a 10th of a square inch. I have the QN90A flagship from 2021 and the F8000 from 2024 and it seems that Samsung screens have horrible yield regarding bad pixels.
Image quality and brightness are unquestionable, but local dimming is having trouble supporting professional work of thin bright lines over a black backgrou...
Image quality and brightness are unquestionable, but local dimming is having trouble supporting professional work of thin bright lines over a black backgrou...
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Response from Staples :
Oren Shlomo:
Thank you for your feedback regarding the screen abnormalities you're seeing on your Monitor. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the Monitor for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the Monitor may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Monitors
March 9, 2026
Love2LoveMe
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Jan 18, 2026
This product has great quality!
I would love to use this monitor for gaming & maybe try streaming in the future.
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Rorshax
Reviewed at:
Samsung US
Posted Jan 4, 2026
Gaming? Just OK.
It's great 50% of the time. But I have a 3080ti, and sometimes when I game I get horrible screen tearing down the center left hand side. I can sometimes turn the monitor off and on again to get it back to normal. Otherwise I have to restart. Before purchase, I was unaware most games don't actually support this wide of a screen, and to compensate, they just stretch t...
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Response from Staples :
"We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
"
LC34G55TWWNXZA., January 5, 2026
big57screen
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Perfect productivity screen and some gaming
Been using this as a replacement for my 49" Samsung monitor for a couple weeks now and it has been pretty solid. The extra vertical screen was the want of getting the dual 4K monitor. The built in KVM makes switching between work and play without needing a couple keyboards.
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Kvfr
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Excellent product. Love the display and clarity. Definitely recommend.
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Chigs123
Reviewed at:
Samsung US
Posted Dec 29, 2025
Great graphics
l like the game, it is so good and excellent resolution and also brightness and response time and refresh logistics and curvature.
l like Samsung the best and forever
l like Samsung the best and forever
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Tiptipp
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 24, 2025
Great for gaming
I use it for gaming purposes and its awesome. Nothing beats a jet 2 holiday when it comes to having a gaming system.
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CanosMonitor211
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 23, 2025
Best Gaming Monitor I ever Had !!!
I use my Odyssey Neo G9 for gaming, watching Youtube and searching the web. When i have multiple tabs open i can literally spread them out on the entire display screen and not worry about minimizing any. This is by far the best gaming monitor i ever had and i highly recommend this to anyone looking for a new experience with their monitor setup!
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Ryou
Reviewed at:
Samsung UK
Posted Dec 22, 2025
The best monitor I’ve ever owned
The best monitor Ive ever owned.
This monitor is absolutely magical, I use it for gaming and if you’re on the fence I say take the step in buying this monitor.
There isn’t a single game where it doesn’t blow my mind.
This monitor is absolutely magical, I use it for gaming and if you’re on the fence I say take the step in buying this monitor.
There isn’t a single game where it doesn’t blow my mind.
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Response from Staples :
It is great to see that you are loving your new Odyssey Neo Monitor! Thanks to the 240Hz refresh rate, you'll get the ultimate gaming experience to last years! ^LB at Samsung Support
Evoltobor_BazaarVoice_1, December 23, 2025
Alley Cat
Reviewed at:
Samsung US
Posted Dec 16, 2025
Incredible Performance, Shockingly Fragile
I purchased the 57” Odyssey Neo G9 Dual 4K UHD monitor just two weeks ago. From a performance standpoint, it was outstanding: stunning image quality, smooth 240Hz refresh rate, and an immersive experience that justified the premium price. Unfortunately, that is where the positives end.
Without any impact, misuse, or visible external cause, the panel developed a crack a...
Without any impact, misuse, or visible external cause, the panel developed a crack a...
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Response from Staples :
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
LS57CG952NNXZA=, December 17, 2025
crabnebula
Reviewed at:
Samsung Canada
Posted Dec 14, 2025
Nothing on the market comes close
I've been completely spoiled by this monitor and can't imagine upgrading to anything else in the next few years. Resolution, refresh rate, response time and color accuracy are all great, with deep blacks and brightness in HDR that reaches 1500 nits on my unit. I previously owned several OLED monitors, but prefer the peace of mind that comes with mini LED since I also us...
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Porsche911guy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 4, 2025
Productivity beast!
I primarily use the monitor for work and personal productivity. I’ve heard people have compatibility issues with this monitor- my two year old Dell business laptop is able to run native resolution at 60hz comfortably via DP 1.4 (DSC enabled) - just make sure you get a good TB4 to DP adapter or a good quality DP40 certified cable. I also use it with my MacBook Pro and it...
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Kman42
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 29, 2025
Beautiful display
I use it for engineering and coding primarily, so much room for activities on this display it feels even bigger than it is! I can from a triple 27" setup and even though they were wider the monitor is better
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tonysaini
Reviewed at:
Samsung Canada
Posted Nov 26, 2025
size and quality
great monitor, I already own a 57 inch monitor. great experience.
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A2brhshdhhdhd
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 16, 2025
Beautiful, great!!
I love this tv, it is great. Great picture, awesome, amazing!!
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Gamingmonitor
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 14, 2025
Very awesome but pricey
Would recommend even for price. It's memory and visual above reproach
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Sounfun86
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 12, 2025
It's a must have
I have not had not one bad thing to say about my new monitor .
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CC96
Reviewed at:
Samsung UK
Posted Nov 7, 2025
I dont think I will ever go back to dual monitors
I got this for multiple reaso its amazing large display means I can have multiple this open at the same time and dont have to keep going back and forth between folders and tabs its all there ready and for gaming I love how the ultra wide screen can create a really good immersion on the games that are compatible with ultra wide its like having a dual monitor set up woth ...
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Response from Staples :
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
Evoltobor_BazaarVoice_1, November 8, 2025