Customer Reviews for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
Item # : 24649426
Model # : MFCJ1360DW
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $89.99, Regular price was $109.99, You save 18%
30-min pickup
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816 reviews
Most helpful positive review
Posted Apr 20, 2026
Great customer service!
I got the right help and was happy with the whole process of buying a reasonably priced printer.
VS
Most helpful critical review
Posted Apr 13, 2026
Worst Printer I’ve owned
Less than a year and it constantly misfeeds paper and jams. Waste of money, paper, ink. Worthless
Judy
Verified Buyer
Posted Apr 20, 2026
Great customer service!
I got the right help and was happy with the whole process of buying a reasonably priced printer.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Jayne
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 19, 2026
Great Home Office Printer!
Compact, efficient, does exactly what I expected it to. My first time buying a Brother printer and I can definitely recommend the product!
This review is for Brother Work Smart MFC-J1360DW Wireless Colour Inkjet All-in-One Printer
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Hal
Posted Apr 13, 2026
Worst Printer I’ve owned
Less than a year and it constantly misfeeds paper and jams. Waste of money, paper, ink. Worthless
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Joe I.
Verified Buyer
Posted Apr 13, 2026
New Brothers printer
Aside from the fact that I had to get installation instructions online, installed printer OK & prints really well.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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SanDiego Gurl
Reviewed at:
brother-usa.com
Posted Apr 13, 2026
DO NOT BUY! INCREDIBLY FRUSTRATING PRINTER
Ridiculously frustrating printer, wish I NEVER, EVER bought. Also, this printer goes through ink like theres no tomorrow! DO NOT BUY!
This review is for Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1.8” Color Display
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Response from Staples :
We are sorry that you are experiencing issues with your Brother MFC-J1360DW, and we understand your frustration. We'll be happy to help you. Please contact Brother Customer Service using the link below:
https://www.brother-usa.com/support
Brother Customer Service, April 14, 2026
Kevin
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 4, 2026
Not the best
Black toner is used most and it quickly gets used up, black toner is most expensive color to replace, toner is not available at local store, can buy a knock off toner elsewhere but no gauarantee it will function in the machine.
This review is for Brother Work Smart MFC-J1360DW Wireless Colour Inkjet All-in-One Printer
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Mary Jane
Verified Buyer
Posted Apr 2, 2026
NIce Brother printer
I wanted a Brother because my last one just died after 10 years. Love my new printer. Easy to set up. I love the print on both sides feature. Highly recommended
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Bert
Verified Buyer
Posted Apr 1, 2026
Printer
Very easy to set up and use
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Ruffizen
Reviewed at:
brother-usa.com
Posted Mar 21, 2026
Horrible - Don't waste your money
This is the worst at-home printer I've ever had in over 30 years of practice. The procedure to connect it to the internet is convoluted and I still cannot get it connected to my iphone via wireless, although it is at least connected to my laptop. Nothing in the controls is intuitive and trying to find answers either on the Brother website or, in desperation, Google. It ...
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This review is for Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1.8” Color Display
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Response from Staples :
We are sorry for the experience you are having with your Brother MFCJ1360DW getting it connected to the network and also your devices.
If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
Brother, April 3, 2026
Marie L.
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 10, 2026
À la hauteur de sa réputation
Fonctionne très bien. Installation hyper simple et impression de qualité. Utilisation très simple et intuitive. Je recommande vivement
This review is for Brother - MFC-J1360DW Imprimante tout-en-un Work Smart
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Katie T
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 8, 2026
Brother Printer
Works well so far. We have had it for a few weeks. Easy to setup and have been using from multiple connected devices. We have very simple printing needs and it's working great for what we need it for.
This review is for Brother Work Smart MFC-J1360DW Wireless Colour Inkjet All-in-One Printer
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patimtl
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 6, 2026
Great purchase
This was a great purchase. I had a small Canon printer before and was debating to switch brands. I’m glad I did. This is functional, easy to set up and use. Recommended.
This review is for Brother Work Smart MFC-J1360DW Wireless Colour Inkjet All-in-One Printer
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Furious
Reviewed at:
brother-usa.com
Posted Mar 5, 2026
Forces you to buy colored ink.
Beware: The printer won't let you print anything in black and white if you run out of any of the other colors. That mean if you're out of yellow ink, you can print ANYTHING until you buy more yellow ink. It's a complete scam and I'm furious at the blatant attempt to force people to buy more of their expensive ink. Pick a different brand.
This review is for Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1.8” Color Display
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Response from Staples :
I’m sorry to hear your experience with the Brother inks for Brother MFC-J1360DW. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
March 17, 2026
KandRYoder
Verified Buyer
Posted Feb 26, 2026
Easy to set up and use
My Brother Work Smart printer was easy to set up and has been a breeze to use. I appreciate the quality of the printing, whether it is for documents or photos. I also love the wireless connection. Overall, we are very pleased with this printer.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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No Brother here
Reviewed at:
brother-usa.com
Posted Feb 11, 2026
I should have stayed with HP
Cannot get it to hook up. Brother support cannot find the printer. I search for MFC-J1360DW and nothing ?
This review is for Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1.8” Color Display
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear about your experience with Brother Customer Service. If you’ll give us another chance, we’d like to make things right. I’m sorry to hear that you are having connection issues with the Brother MFCJ1360DW. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1360DW
February 12, 2026
CB
Verified Buyer
Posted Feb 2, 2026
This is my first using Brother All-in-one printer
First time purchase
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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LTKepner
Verified Buyer
Posted Feb 2, 2026
Convenient and economical
This printer is networked with others, but is the one nearest my husband's desk, for a quick print. Not only does it fit in a handy location, but it is possible to change the ink catrtidge for just one color. He goes through masses of yellow ink, so this is less wasteful.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Dee1
Reviewed at:
brother-usa.com
Posted Jan 30, 2026
Wobbly cord
Cord doesnt stay in printer. Very loose and wobbly. I would have simply replaced the cord if you had that option. Im having to replace the whole unit.
This review is for Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1.8” Color Display
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having power cord issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you in order to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1360DW
February 3, 2026
BR
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 29, 2026
Much better printer than the one we had
A much better printer than our previous Canon. The printer responds quickly when a file is sent to print, and prints very fast without any glitches. Would definitely recommend to anyone.
This review is for Brother Work Smart MFC-J1360DW Wireless Colour Inkjet All-in-One Printer
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Dana in South Carolina
Verified Buyer
Posted Jan 24, 2026
Brother Work Smart Printer MFCJ1360DW
Compact design and performs all of the functions I require. Reasonably easy to set up, connect, and use. Ink cartridges much easier to insert than the Epsom printer I previously had. Time will tell if my rating changes one way or another.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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