Customer Reviews for Epson EcoTank ET-3850 Wireless Color All-in-One Cartridge-Free Supertank Printer, White (Refurbished)
Item # : 24617499
Model # : C11CJ61201-N
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $199.99
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Over 30
18 reviews
Most helpful positive review
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
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VS
Most helpful critical review
Posted Aug 23, 2024
The worst
It’s the worst printer brand I ever had . Don’t matter if you go economy or high end as longer it’s this brand it just can’t do a simple job . PRINT A PIECE OF PAPER
Staples Customer
Verified Buyer
Posted Mar 28, 2025
advertizing
It was unclear that the unit was refurbished. This was definately false advertizing.
0up votes 0
0down votes 0
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SANDY A.
Verified Buyer
Posted Mar 21, 2025
Awesome and Reliable!
I purchased this ET-3850 printer because I needed a backup of my backup. I love the Epson printers as they are so reliable, sturdy, and the prints come out very vibrant. The wi-fi connection is very reliable and steady too.
0up votes 0
0down votes 0
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ROBERT L.
Verified Buyer
Posted Mar 19, 2025
So far so good
The install was a little tedious but once we started printing, it has been quite productive. It prints well. The ink levels are still quite high with over 300 pages printed so far. I am glad I made the purchase.
0up votes 0
0down votes 0
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BRITTANY B.
Verified Buyer
Posted Mar 1, 2025
So far it's okay.
Had some issues with errors when printing large documents 200+ pages. I don't like how it keeps asking me about refilling the tanks. This happens almost after every print.
1up votes 1
0down votes 0
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Cass H.
Posted Feb 22, 2025
does not keep wi-fi conection!
Well over the last 3 weeks I have had to use the espon software to reconnect the product to our home Wi-Fi. I have called several times to epson customer service. as I have to reconnect everyday now just to get it to print. Now past the return window at Staples. I just need it to work! So disappointed in this product.
0up votes 0
0down votes 0
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Epson printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., February 24, 2025
Erieaudit
Reviewed at:
Epson
Posted Feb 1, 2025
Look to HP
Very disappointed. Paper jams in document feeder with just 1 piece of paper.
VERY slow printing. long pauses between pages and printing on the reverse side.
Noisy when printing.
VERY slow printing. long pauses between pages and printing on the reverse side.
Noisy when printing.
1up votes 1
1down votes 1
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JONATHON N.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jan 27, 2025
Printer scanner
This Epson is absolutely perfect it works with that questions fast and easy to use perfect for what I was looking for.
1up votes 1
0down votes 0
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ABitUnhappy
Reviewed at:
Epson
Posted Jan 26, 2025
Doesn't connect to Wi-Fi
Avoid: doesn't connect to the Wi-Fi (after it worked a month). Error code (202620) isn't anywhere on the website. Fortunately, the wire works...so far. Yes, it's sitting next to the router, which I even restarted.
1up votes 1
0down votes 0
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AmiM
Posted Dec 22, 2024
Decent printer but some drawbacks
Pros: ink is cheap and lasts forever. It prints regular documents and pictures very well. It’s a decent option for general printing in a small business or at home. It does have a flatbed scanner and 1 side ADF scanning. It prints in card stock pretty well.
You should know before you buy this priner that if you want to scan and copy a page on 2-sided with ADF so that i...
You should know before you buy this priner that if you want to scan and copy a page on 2-sided with ADF so that i...
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10up votes 10
0down votes 0
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Piggie
Posted Dec 22, 2024
Nice Printer for Price
Easy setup and has been working great. PDF and OCR with scanning software is a nice feature. The only issue I had was getting some ink on my hand when installing. But other than that- its been great.
3up votes 3
0down votes 0
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Ms MossWP
Reviewed at:
Epson
Posted Dec 4, 2024
WHY IS CONNECTING SOOOOOO DIFFICULT!!!!!
I was excited about getting this printer with all the features, but became extremely frustrated with attempting to connect it wirelessly to my computer. It does not come with a cord to connect directly connect to the computer or a disk to put the driver on the computer. You have to download them from the Epson site. This has been one of the worst experiences I've had wi...
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1up votes 1
5down votes 5
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Lawman
Reviewed at:
Epson
Posted Oct 11, 2024
I regretted having bought it!
Disappointing. Epson has a download driver that is not current. A disc to down load a workable driver was not included. Customer Service passed me off to a third party who eventually got me onto a site where I could download a driver. The person tried to sort out the problem, no luck at the time. The next morning I checked my application files, a there was a recent down...
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2up votes 2
7down votes 7
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Eric Smith
Reviewed at:
Epson
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
Read full review
4up votes 4
0down votes 0
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R M S
Reviewed at:
Epson
Posted Sep 29, 2024
Quality
So far so good. Third Epson printer always great.I'm sure it will not let me down.
2up votes 2
0down votes 0
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SallyB
Reviewed at:
Epson
Posted Sep 23, 2024
I wish ET had been invented years ago!
I bought the certified renewed ET-3850 a few months ago (we still have a great ET-2670) & it is a fabulous printer. I love not having to buy the expensive cartridges & a refill lasts for many months. I could not tell it was not brand new. I am well pleased & will buy one for my daughter.
2up votes 2
0down votes 0
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Caths
Reviewed at:
Epson
Posted Sep 20, 2024
Worst product for the money
Very bad. I keep having issues with this printer. First is connection issues. Because not wanting to mess anything up when it finally prints, I am afraid to turn it off and leave it on all the time. And just when I thought the connection issue has stabilized, the paper started jamming. It gets so bad I am getting more than 10 jamming before 1 page can be printed. No mat...
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6up votes 6
1down votes 1
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Aamcoluis
Reviewed at:
Epson
Posted Aug 23, 2024
The worst
It’s the worst printer brand I ever had . Don’t matter if you go economy or high end as longer it’s this brand it just can’t do a simple job . PRINT A PIECE OF PAPER
2up votes 2
7down votes 7
Report