Customer Reviews for Staples 15-Sheet Cross-Cut Multi-Media Shredder (ST62154)
Item # : 24581778
Model # : ST62154
Keep sensitive documents secure with the Staples 15-Sheet Cross-Cut Shredder.
- The cross-cut shredder function takes your data down to 4.3mm x 20mm pieces
- Provides shredding for: paper, credit cards, standard staples, small paper clips and CDs/DVDs
Price is $142.99
30-min pickup
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367 reviews
Summary of reviews
The Staples 15-sheet cross-cut shredder is praised for its quiet operation, ease of use, and compact design. However, many users report issues with overheating and slow performance, questioning its durability and effectiveness.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 30, 2026
Wonderful shredder!
This shredder is wonderful! Quiet, fast. Nice size. Also has a pull out bin the shredded paper goes into & is easy to empty!
VS
Most helpful critical review
Posted Apr 16, 2026
Junk
This shredder lasted about twenty minutes. The "overheat" indicator comes on and stays on, and you can't shred anything. Its junk.
Evelyn
Verified Buyer
Posted Apr 30, 2026
Wonderful shredder!
This shredder is wonderful! Quiet, fast. Nice size. Also has a pull out bin the shredded paper goes into & is easy to empty!
0up votes 0
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Verified Buyer
Posted Apr 27, 2026
SHEDDER
WORKS GREAT, NO PROBLEMS
0up votes 0
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Happy
Reviewed at:
Staples Business
Posted Apr 24, 2026
Nice
The top is very heavy and seems to be well made. Happy with that. The container itself however is not as well made. Overall, it will get the job done.
0up votes 0
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Dave
Posted Apr 16, 2026
Junk
This shredder lasted about twenty minutes. The "overheat" indicator comes on and stays on, and you can't shred anything. Its junk.
0up votes 0
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DON DEMIKIS
Verified Buyer
Posted Apr 7, 2026
SHREDDER EVALUATION
IT SUCKS. IT WORKED PROPERLY FOR ABOUT 3 DAYS AND THAT WAS IT. NOW THE FORWARD & REVERSE BUTTONS DO NOT WORK. NOW, EVERY TIME I WANT TO SHRED I HAVE TO RESTART IT TWICE BECAUSE IT JUST STOPS EVERY 5 SECONDS OR SO! THE INSTRUCTION BOOKLET WAS NOT HELPFUL EITHER,
1up votes 1
0down votes 0
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Beth Cullison
Verified Buyer
Posted Mar 25, 2026
Elizabeth C.
Working great. No problems yet.
0up votes 0
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GT
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 20, 2026
Speed
Very fast, efficient and fairly quiet.
0up votes 0
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Good Consumer-Bad Company
Posted Mar 12, 2026
Taken Again!!
Found this for 149 online, but store sold at 169. Used heavily for a few weeks, but little to no overload. It gathered shredding at teeth, blocking insertion of new paper. Then a clunk and no shredding. Our mechanic opened it and lo and behold, a gear was sheared, BUT there was a loose gear rolling around inside that exactly matched the broken gear. He installed and i...
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1up votes 1
0down votes 0
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Verified Buyer
Posted Mar 6, 2026
Staples 15Sheet CrossCut MultiMedia Shredder ST621
What a G R E A T !!! machine. With the 15 sheet capacity, I am able to shred small product cardboard so it does not clog the garbage/trash bins. I wish I had purchased this first, and bypassed the 8-sheet shredder.
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Before you get frustrated
Posted Jan 29, 2026
Fix a problem
When this shredder displays the overheat light, that indicates other problems. Mainly it's clogged and needs oil. Turn it upside down and plier the clumps out. Then apply oil liberably on both cutting edges inside. Turn it upright and squirt oil directly in the feed slot. This puppy loves oil and is a good machine.
1up votes 1
0down votes 0
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Jim P
Verified Buyer
Posted Jan 26, 2026
Best Shredder in it’s class
Great shredder for home use and probable small offices. We tried 2 other shredders this is the best by far. Great value.
0up votes 0
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Management Consultant
Verified Buyer
Posted Jan 25, 2026
Handy Shredder
This shredder design makes it easy to roll it out and back from under my desk and to turn it on by sliding the top. It works seamlessly. I would recommend it to anyone who has a relatively light load of documents to shred.
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RUTH D.
Posted Jan 22, 2026
I only ordered one shredder but u delivered 2.
How do I return one. Thank you
How do I return one. Thank you
0up votes 0
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Ron in Los Angeles
Verified Buyer
Posted Jan 21, 2026
Great home office shredder
Compact shredder, perfect for medium density home use. Also, has safety guard over shredding opening to prevent little fingers from wandering in.
0up votes 0
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KATHY S.
Posted Jan 17, 2026
Constantly Overheats
I replaced my Fellowes Paper Shredder which I had for almost 10 years and I loved it but this Shredder overheats quickly and I only had half of a bin shredded and it was only 5 minutes. I am returning it and going back to the Fellowes brand. Very unhappy with this purchase.
1up votes 1
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Vega M
Verified Buyer
Posted Jan 16, 2026
Office Best Friend
The product is excellent. I like the design, it's easy to use, it's quiet , cuts well, shreds paper into very small pieces, easy to empty contents, easy to move (on wheels) , Does not create a mess in the area.
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Scott Fearing
Verified Buyer
Posted Jan 10, 2026
Effective Shredder
A handy paper shredder. It cuts the paper into small pieces. I’m glad that I got it.
0up votes 0
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Rottweiler
Verified Buyer
Posted Jan 9, 2026
shredder
more than suitable for home use
0up votes 0
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Divameister
Posted Jan 1, 2026
Machine Constantly Overheats
I wish I would have used this sooner so I could have taken this shredder back. It constantly overheats, just doing daily shredding. I have attempted to shred about 25 pages and it overheats. I turn it off and come back several hours later and it will let me do half a sheet, then displays the overhead symbol and won't work. I've unplugged the shredder and attempted to "r...
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1up votes 1
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M E Sherman
Verified Buyer
Posted Jan 1, 2026
Excellent valua
Excellent value for highly functional, high-capacity shredder.
0up votes 0
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