Customer Reviews for Swiffer PowerMop Starter Kit, Fresh Scent, Purple/White (07242)

Hello Tina! We’re sorry to hear about the frustration you’ve experienced with your Swiffer PowerMop not working during your cleaning routine. To help get your PowerMop back to optimal performance, please try these troubleshooting steps: 1. Check the Batteries: Use fresh AA alkaline batteries and ensure they are installed correctly. Avoid mixing old and new batteries. 2. Assembly: Make sure all pole pieces are securely snapped together and that the solution bottle is firmly clicked into place. 3. Priming: Hold the spray button on the handle for several seconds to prime the nozzles. Gently squeeze the solution bottle while pressing the spray button if needed. 3. Nozzle Cleaning: Gently brush the nozzles to clear any clogs that might be preventing the spray. If these suggestions don’t resolve the issue, please give us a call at (800) 742-9220. We’re here to help!

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Hello Kate! Thank you for your feedback. We’re glad to hear the mop worked well for you! We’re sorry the Fresh cleaning solution’s scent was too strong and lingered longer than expected. We appreciate you sharing this experience and will pass your feedback along to our product team. Please keep an eye out for our other scent options that might be more suited to your preferences. If you’d like to discuss further or have any questions, feel free to contact us at (800) 742-9220.

Hello! I’m sorry to hear that you're disappointed with your Swiffer Power Mop and that the handle keeps coming apart while you're using it. This should not happen, and I understand how frustrating it can be. Please verify that the handle clicks securely into place. If it continues to come apart, please give us a call at (800) 742-9220 so we can assist you further. This is not the experience we want you to have with our product.

Hello! Thank you for reaching out about the streaking issue you're experiencing with your Swiffer PowerMop. I understand how frustrating this can be, and I'm here to help. Streaking can occur for several reasons, and here are some potential solutions you might consider: 1. Floor Compatibility: Ensure that the Swiffer PowerMop is suitable for your type of floor. It should not be used on unfinished, oiled, or waxed wooden floors, non-sealed tiles, or carpets. 2. New Floors: If your floor is brand new, it may have a special coating that can cause streaking. In this case, using the product a few more times may help resolve the issue. 3, Previous Cleaning Products: Streaking and cloudiness can also happen if other cleaning products have been used on the floor recently. 4. Preparation: For best results, try the following steps: Sweep or vacuum the floor first, and leave the solution on the floor for 10 to 15 seconds before mopping. If you've already tried these suggestions and are still facing issues, please give us a call at (800) 742-9220. We're here to help and want to ensure you have a better experience with our product!

Hello Cheryl! I’m sorry to hear that your Swiffer Power Mop has let you down after just a couple of months. I understand how frustrating it can be when a product stops working. Here are a few troubleshooting steps you can try: 1. Check the Batteries: Ensure that the batteries are brand new and all come from the same package. Mixing old and new batteries can lead to insufficient power. Make sure the batteries are inserted correctly and that the battery compartment clicks into place when reattached. 2. Clogged Nozzles: If the nozzles are clogged, gently brushing them may help clear any blockages and allow them to start spraying again. If you try these steps and it still doesn’t work, please give us a call at (800) 742-9220. We're here to help and want to ensure you have a positive experience with our products!

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day. 

Hello! Thank you for reaching out and sharing your experience with your Swiffer PowerMop. I’m truly sorry to hear that both of your mops have stopped working despite replacing the batteries. I understand how frustrating it can be, especially when the product works well when it’s functioning. Your satisfaction is important to us, and we’d like to investigate this issue further to help you find a resolution. Please contact us at (800) 742-9220, and we will do our best to address your concerns.

Hello Kat! I'm sorry to hear that your Swiffer PowerMop has stopped spraying properly. Here are some troubleshooting steps you can try to resolve the issue: 1. Check the Solution Bottle: Ensure that the solution bottle is securely clicked into place and not empty. If it is empty, replace it with a new one. 2. Priming the Mop: Your Swiffer PowerMop may need to be primed. Hold the button on the handle for several seconds until spray comes out of the nozzles. You might also need to gently squeeze the solution bottle while pressing the spray button. 3. Clogged Nozzles: The nozzles could be clogged. Try gently brushing them to help them start spraying again. 4. Assembly Check: Double-check that all pieces of the pole have snapped together properly during assembly. If the issue persists after trying these steps, please give us a call at (800) 742-9220, and we'll be happy to assist you further.

Hello Gigi! Thank you so much for reaching out regarding this situation with your Power Mop. We would definitely like to investigate and help you with this situation further since you have already tried troubleshooting steps and it did not work, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

Hello! Thank you for reaching out and sharing your experience with the Swiffer Power Mop. I'm sorry to hear that it stopped working after only a year, especially when it was in almost new condition. We take pride in the quality of our products, and what you've described is not something we would expect. If you would like to discuss this further or need assistance, please contact us at (800) 742-9220. We will be happy to help you and address your concerns.

Hello! I'm very sorry to hear about your experience with the new freshness scent featuring pink flowers. It’s concerning to hear that it triggered asthma attacks for your daughter and mother, and we understand how frightening that must have been. Your safety is our top priority, and we thoroughly evaluate all our products to ensure they are safe when used as directed. This is certainly not the experience we want for our customers. To assist you further, please contact us at (800) 742-9220. We would like to learn more about your situation and address your concerns. Thank you for bringing this to our attention, and we appreciate your feedback.

Hello! Thank you for reaching out to us regarding your experience with the Swiffer Power Mop. We genuinely appreciate your feedback and understand how disappointing it can be when a product does not meet your expectations. Regarding your concerns: 1. Mopping Pads: The Swiffer PowerMop pads are designed for single use and are not reusable or washable. We understand this can be inconvenient, and we strive to provide effective cleaning solutions. 2. Sprayer Issues: If the sprayer is not functioning, this is not typical behavior for the PowerMop. We recommend checking the nozzle for blockages or ensuring the solution bottle is properly inserted. If you are experiencing specific issues, please reach out to us at (800) 742-9220 so we can assist you further. We appreciate your input and hope to resolve your concerns.