Customer Reviews for Shark AI Ultra Cordless Robotic Vacuum, Bagless, Black/Dark Silver (RV2610WA)
Item # : 24557072
Model # : RV2610WA
- Ultrapowerful robotic vacuum with sonic mopping for a complete clean from start to finish
- Self-emptying bagless base holds up to 60 days of dirt and debris
Price is $699.99
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
621 reviews
Most helpful positive review
Posted Dec 8, 2022
Love/hate
I have a love-hate relationship with this shark AI ultra 2 in 1 robot self-empting vacuum. I really wanted to love this machine because I love other products made by shark. But I've had two robot vacuums before this one, not shark brand, but I found this one to be more difficult to figure out. I'm in no way technology challenged but setting this thing up has been a hass...
Read full review
VS
Most helpful critical review
Posted Sep 19, 2022
Exceeded my expectations
We have this little vacuum set up to do about 2200sq ft out of our first floor and it tackles it in one charge at full blast. I didn't really see anything on my hardwood floors till the vacuum empty itself in the canister and wow all the things that it picked up. It does a good job around corners not perfect but good. The wet mop I had to refill 2 times for the Sq ft th...
Read full review
Cheetah
Reviewed at:
Shark
Posted Mar 27, 2025
Sorry I bought it.
Stopped mopping after a sort time. Was sent a second one. Does not mop very well. Vacuum works well and the unit is quiet. Found it difficult to map my house so the unit would work efficiently.
0up votes 0
0down votes 0
Report
Fawzia
Reviewed at:
Shark
Posted Mar 22, 2025
I am very blessed and satisfying
I did receive my shark about a month ago I am extremely happy
0up votes 0
0down votes 0
Report
Michelle
Reviewed at:
Shark
Posted Mar 20, 2025
So sad
I totally loved this vacuum until about three weeks ago when it just quit working. I’ve went through all the trouble shooting steps and cleaning steps over the past couple of weeks and it still doesn’t work even after a factory reset. I was going to call support but I looked up the warranty info and it’s only good for a year which unfortunately for me was two weeks ago....
Read full review
0up votes 0
0down votes 0
Report
None
Reviewed at:
Shark
Posted Mar 18, 2025
Poor customer service - Product hasn't worked
This has really been the worst experience, first their customer service most of the time doesn't seem to know what is going on. My product still doesn't work. Spins around and around in one place. Now they tell me that they might not be able to give me a refund due to the fact it was purchased through Amazon, her's the kicker: they never told me I should just sent it ba...
Read full review
0up votes 0
0down votes 0
Report
Louie
Reviewed at:
Shark
Posted Mar 17, 2025
Now model robot
Finally had the full functionality of the new model robot explained to me - So far - so good - Love the mopping capability
0up votes 0
0down votes 0
Report
Frahnk
Reviewed at:
Shark
Posted Mar 16, 2025
Great features did not last long at all
Bought almost 2 years ago it did not hold up poor vacuum poor mopping wish I knew all they advertised was not going to help
0up votes 0
0down votes 0
Report
BH34
Reviewed at:
Shark
Posted Mar 11, 2025
Disappointed
Very disappointed with this. I have a shark vacuum and was excited for this. The fluid reservoir broke after a month so I am waiting for a replacement on that. Meanwhile the app randomly deletes the map of my house so I am continually spending time remapping the house. Not worth the money.
0up votes 0
0down votes 0
Report
Not so happy customer
Reviewed at:
Shark
Posted Mar 7, 2025
Don't buy this model!!
Great when it worked but not reliable!! Worked for a year then something called the Lidar sensor is not working properly. I have cleaned as instructed done everything I can reset the machine multiple times. Nothing. There is not very good support nor is there good instructions on the lidar sensor after using a can of compressed air. I would stay away from this model and...
Read full review
0up votes 0
0down votes 0
Report
Matrix 2-1
Reviewed at:
Shark
Posted Mar 5, 2025
WoW What a Vacuum
Product is amazing does as it should, easy to use and set up. Minor tweaking after setting up carpet zones and this thing works flawlessly. I highly recommend this vaccum for any household. The Shark/Ninja family support team is amazing and will help with any and all situations and stand by their product 110%. Again Highly recommended
0up votes 0
0down votes 0
Report
Sharkira
Reviewed at:
Shark
Posted Feb 21, 2025
I love my shark robot vacuum. it cleans even the smallest debris.
0up votes 0
0down votes 0
Report
Clar
Reviewed at:
Shark
Posted Feb 16, 2025
Great Customer Service
Had a parts availability issue with old one so they sent me a brand new one.
0up votes 0
0down votes 0
Report
Chase
Reviewed at:
Shark
Posted Feb 9, 2025
Buyer beware.
Do not purchase. Currently on the 3rd unit that has stopped working properly. Customer service has been good and sent a replacement every time but it’s useless as they constantly break. $500 dollars for junk, let alone it seems the last replacement has a modified design with an apparently smaller water tank that now has to be refilled half way through the job. (When it ...
Read full review
0up votes 0
0down votes 0
Report
Bin64
Reviewed at:
Shark
Posted Feb 7, 2025
Wouldn't recommend
I've had this robot for about a year, it consistently runs into the furniture, it can't detect my cats in front of it, good thing they run or the vacuum would run over them, it always says there something in the roll bar, or around the wheel I never find anything, when it does run it wobbles, I tried mapping for the wet cleaning it always goes onto the carpet, I wish I ...
Read full review
0up votes 0
0down votes 0
Report
Unsatisfied100
Reviewed at:
Shark
Posted Jan 30, 2025
Do Not Buy!
The absolute worst if you have dogs. I have to remove and disassemble the brush roller every time I use it to remove the dog hair. So frustrating. False advertising to the limit for such an expensive product that was suppose to save me time. Do not buy this.
0up votes 0
0down votes 0
Report
Gizmogirl67
Reviewed at:
Shark
Posted Jan 27, 2025
Quiet device with mapping
Semi quiet device.
Love the mapping and the self emptying, however it enters all the no go zone areas it is not supposed to!!!!!!!!!!
Don’t know how to prevent the no go zone s. .
Love the mapping and the self emptying, however it enters all the no go zone areas it is not supposed to!!!!!!!!!!
Don’t know how to prevent the no go zone s. .
0up votes 0
0down votes 0
Report
Tvirg
Reviewed at:
Shark
Posted Jan 27, 2025
That was short … only lasted two weeks
Broken already - do not buy. Did the research … thought it was going to be a good one. Oh well
0up votes 0
0down votes 0
Report
Shark
Reviewed at:
Shark
Posted Jan 23, 2025
Totally different replacement than what i had!!!!!
0up votes 0
0down votes 0
Report
Colleen
Reviewed at:
Shark
Posted Jan 13, 2025
Does a good job!
My old machine that was 11 months old began to have problems with the brush roller being stuck, but after purchasing additional rollers, the error would not correct itself. I called and since it was still under warantee, they sent me another Sharck vacuum & mop machine. It's working great. Thank you for honoring the warantee!
0up votes 0
0down votes 0
Report
Sukii
Reviewed at:
Shark
Posted Jan 13, 2025
She doesn’t mop very well but I appreciate the effort.
0up votes 0
0down votes 0
Report
Fur baby
Reviewed at:
Shark
Posted Jan 10, 2025
Mopping and noise
Can't get it to mop or select rooms. Its very loud.
0up votes 0
0down votes 0
Report