Customer Reviews for Canon PIXMA TR8620a Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (TR8620A)
Item # : 24520194
Model # : TR8620A
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $199.99, Regular price was $215.99, You save 7%
30-min pickup
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491 reviews
Summary of reviews
The Canon printer is generally appreciated for its reasonable price, good print quality, and user-friendly setup. However, some users report issues with durability, confusing setup instructions, and slow performance in certain modes.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 20, 2026
Canon PIXMA TR8620a Wireless Color Inkjet Printer
Easy set-up. Prints and copies fast. Instructions not clear setting up Bluetooth to print from android phone.
VS
Most helpful critical review
Posted Mar 22, 2026
Worst printer ever purchased
Worst printer I have ever bought. Too bad I didn’t start using it right away and now it’s too late to return. Issues with connection. Issues with paper feeder. You have to keep the front open to print. Horrible printer. Save the frustration and money and get a different one.
Chris B.
Verified Buyer
Posted Apr 25, 2026
Good machine, but it won’t connect to my WiFi.
The Canon PIXMA TR8620a has the tools I need (printer, scanner, and WiFi capability), but its frequency apparently is incompatible with my new Fidium modem. Thus I’ve been unable to use it. Calls to Canon and Fidium haven’t solved my problem. It’s a very frustrating situation.
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Alan
Verified Buyer
Posted Apr 20, 2026
Canon PIXMA TR8620a Wireless Color Inkjet Printer
Easy set-up. Prints and copies fast. Instructions not clear setting up Bluetooth to print from android phone.
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Benos Canon Printer
Reviewed at:
canon.com
Posted Apr 11, 2026
Excellent Feao
Great Printer & Great Price. After making some network adjustments and restarting router, everything works fine.
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Robert Casale
Verified Buyer
Posted Apr 4, 2026
Tr8620a Printer
A little mis communication to start, in the end we picked the printer up in Bethpage instead of delivery, Installation easy and the printer works very well. Bought the last two printer from Staples HP's, both terrible. Had an Epson before that it is still going. Dealing with Staples since I started my business about 40 years ago and never had a problem.
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LAKnox
Posted Apr 2, 2026
Works, but lacks some features
This is my first Canon printer, so am learning about the differences. One thing I'm not a fan of on the printer, is that the ADF guides only have about 3/4" width adjustment, so if you need to scan a multi-page document more narrow than 8 1/8", you're out of luck, and will have to use the flat bed to scan each page. Also, I'm not a fan of the flat bed layout, where th...
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White Eagle Computer
Verified Buyer
Posted Mar 30, 2026
My New "Go-To" Choice for Home Office Printing
Using it to replace my HP OfficeJet 8000e series. Canon's quality and reliability FAR exceeds HP's. My one issue is that I wish this printer had a paper tray that could hold an entire ream of paper (500 sheets), but the 200 it does hold is acceptable.
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RB
Verified Buyer
Posted Mar 29, 2026
Not Bad
This replaced an earlier version that stopped working after six years. The wireless connection seems a bit more robust, and it reacts to print requests a bit faster.
Despite there being two black ink cartridges, it still requires both black cartridges to have ink before it will print, which can be a bother.
Despite there being two black ink cartridges, it still requires both black cartridges to have ink before it will print, which can be a bother.
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An average user
Verified Buyer
Posted Mar 28, 2026
A little disappointed
New model not as good as older model in every respect. Noisy, network software not as good, last Canon I will buy
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Response from Staples :
Hi, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience.
^JH, March 30, 2026
BK
Verified Buyer
Posted Mar 22, 2026
Worst printer ever purchased
Worst printer I have ever bought. Too bad I didn’t start using it right away and now it’s too late to return. Issues with connection. Issues with paper feeder. You have to keep the front open to print. Horrible printer. Save the frustration and money and get a different one.
1up votes 1
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Tkenning
Verified Buyer
Reviewed at:
canon.com
Posted Mar 21, 2026
Replacement
Excellent replacement printer. I like the automated double-sided printing and the individual ink cartridges. I like the three different ways to add paper especially the tray where I can keep the paper. The on and off button is a little confusing; push it and it comes right on but to turn it off, I have to hold the button down for a few seconds.
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Kay B
Verified Buyer
Reviewed at:
canon.com
Posted Mar 17, 2026
Replacing my PIXMA MX922
My 8 year old MX922 finally gave out and I wanted to replace it with a Canon printer with all the same features - wireless, 4 functions, double-sided printing and double-sided scanning, so Canon recommended the TR9620a. The customer service rep said that Canon has an upgrade program, so I got a discount on the new printer. I love it, although I haven't been able to figu...
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Shelly
Verified Buyer
Posted Mar 4, 2026
Color printer
I just love this printer. The price was perfect, it works well and is easy to use and set up. Plus, I can use it wired or wireless!
2up votes 2
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Verified Buyer
Reviewed at:
canon.com
Posted Feb 27, 2026
Printers
So Far this printer has done what I needed a little quicker than the one that broke down & I happy with it so far
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DCH
Verified Buyer
Posted Feb 25, 2026
A very good replacement for my older Canon TR7000
Not Compact But Quite Capable. It replaced a dead Canon TR7000 series printer which does not copy or scan, therefore smaller. Like the TR7000 series, it is quite forgiving if you choose to use non-OEM Canon inks, don't expect accurate colors or contrast to match Canon's inks though but the OEM inks are pricey for general non-critical use. Cannot say how archival Canon i...
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Mathguy
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 23, 2026
Easy set up, Pixma.
Easy to set up. Multiple functions make this a nice home/small office printer. The only downside is the price of ink.
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HikerBikerBob
Posted Feb 23, 2026
Excellent Scanner/Printer with all needed features
I've always been a fan of Canon Printers. This 8620a is an excellent scanner/printer with all of the basic functions one needs. It is exceptionally easy to setup and utilize. It's great that you can print from anywhere in the house on any phone or computer. The colored prints are very good and the 280 281 inkjet cartridges are plentiful and inexpensive particularly if y...
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Wally
Verified Buyer
Posted Feb 20, 2026
Bells and whistles missed with this model
I’ve always had great luck with my cannon printers. Past 2 that I’ve had lasted over 8 years each with no issues whatsoever. So I didn’t even consider another make when my most recent one stopped working. I should have researched this particular model better though. This printer which clearly does its intended job well does not possess features I’ve grown use to. There ...
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Response from Staples :
Hi Wally, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience.
Staples, February 20, 2026
Mark M
Verified Buyer
Posted Feb 18, 2026
Canon PIXMA TR8620a Wireless Color Inkjet Printer
I've owned this model for about a month. I'm pretty happy with its functioning although I knocked one point due to its sometimes quirkiness.
It was relatively easy to set + connect. That's coming from someone with two left hands.
It was relatively easy to set + connect. That's coming from someone with two left hands.
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Bopel Besaies
Reviewed at:
canon.com
Posted Feb 16, 2026
Great value, fast printing
I bought this printer 6 months or so ago. It replaced my old unmentioned printer and before that I had another Canon. It has worked pretty well, though some of the features are a little iffy. Maybe i'm just slow, but I didn't even know that it HAD a back tray even though it kept bugging me about it, and it wouldn't print anything from the bottom cassette tray. Prints do...
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Verified Buyer
Posted Feb 12, 2026
Canon Printer
Good printer for the money!
1up votes 1
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