Customer Reviews for Ninja Foodi Hard Anodized 10.25" Cookware Frying Pan, Black (C30026)

Hi Kasi, Thank you so much for taking the time to share your review. We are genuinely unhappy to hear that the coating on your replacement Ninja cookware began peeling as well. We completely understand how disappointing and frustrating this experience must have been, and we want to sincerely apologize that you had to deal with this. This is far from the quality and experience we aim to deliver, and we deeply regret that we fell short. Please rest assured that your feedback will be shared with the appropriate teams, so we can work to prevent this from happening in the future. If there is anything more we can do to support you or if you have any suggestions to improve, please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.

Hello there, Thank you for taking the time for leaving a review. We’re sorry to hear your pan is flaking after four years of use—that’s not the experience we want for our customers. All of our cookware comes with a warranty, so we’d love to review your coverage and help resolve this for you. Please reach out to our Customer Care team at 1-800-365-0135 for further assistance, and we’ll walk you through the next steps. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We’re sorry to hear that your NeverStick 8-inch Fry Pan is peeling. This is not the quality we aim to deliver, and we’d like to help. Please contact our team at 1-800-365-0135, and we’ll be happy to look into this further. Kind regards, Ninja Kitchen

Hello Jb737, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja NeverStick Fry Pan's coating is damaged. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We're disappointed to hear about the coating issue on your pans—that’s definitely not the experience we want for our customers. If you have any concerns or need further assistance, please don’t hesitate to reach out—we’re here to help. We truly appreciate your feedback and your loyalty, and we’ll share your experience with our product team for review. Kind Regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We’re very sorry to hear about what happened with your pan—that sounds like a frightening experience, and we appreciate you bringing it to our attention. Safety is extremely important to us, and we take incidents like this very seriously. We're glad to hear you’ve already contacted our team and that a replacement is on the way. If you have concerns about the rest of your set, we’d be happy to review those as well. Feel free to contact us at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We're truly sorry to hear about the peeling issue with your pan set—that’s definitely not what we want for our customers, and we understand your concern about safety. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We’re disappointed to hear this too, it’s not the standard we hold ourselves to. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Hi there, Thank you for sharing your experience with us. We're truly sorry to hear that the product didn’t meet your expectations and that your warranty experience was disappointing. That’s not the level of service we aim to provide. We'd love the opportunity to make things right—please feel free to reach out to our support team directly at 1-800-365-0135. Kind regards, Ninja Kitchen

Hello Ronjohn67, Thanks for taking the time to leave a review. We're really sorry to hear that food are starting to stick on your pans. That sounds really annoying, and we’re sorry you’re dealing with it. We kindly invite you to reach out to our team via phone at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hello Ron A, Thank you for taking the time to leave a review. We're really sorry to hear that two of the pots developed blisters and that one even had the non-stick surface peel off — that’s definitely not the quality we aim to deliver. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen