Customer Reviews for Google Nest 2nd Gen AC Dual Band WiFi Router and Extender, Snow (GA00822-US)
1749 reviews
Most helpful positive review
Posted May 21, 2024
Good so far-just installed.
Just installed. Works for us so far.
VS
Most helpful critical review
Posted Jun 2, 2024
No help with Kindle
The Kindle does no recognize it so I still cannot send emails from the Kindle. I will have to return it.
E B.
Verified Buyer
Posted Jun 13, 2024
Can't connect
After following all the instructions it still won't connect. I haven't given up yet but it is a problem. There's a host of possible reasons why it doesn't connect but I haven't found it yet.
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NINA C.
Verified Buyer
Posted Jun 11, 2024
I wanted to love it..
The range was terrific but unfortunately the nest would disconnect randomly. I only has it 1.5 weeks and it dropped 2x. I decided to return it before the windows closed. I had read that some people experienced this problem and unfortunately I was one of them
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ELIZABETH N.
Verified Buyer
Posted Jun 2, 2024
No help with Kindle
The Kindle does no recognize it so I still cannot send emails from the Kindle. I will have to return it.
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B.G.
Verified Buyer
Posted May 21, 2024
Good so far-just installed.
Just installed. Works for us so far.
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BILL S.
Verified Buyer
Posted May 15, 2024
Best Price for Google Nest Router and Points
As stated mail arrival. $116 Google Nest WIFI Router & Point and $72 Router only are best price I found.
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Fernando M
Reviewed at:
Google LLC
Posted Dec 14, 2022
Nest wifi
I have purchased two nest routers and 6 points, for two different properties. I recommend the this mesh system because it is very easy to set up overall. It allows you to set a guest network with a separate password. It works well with other nest or goggle products like doorbells, cameras, lights, etc. The only issue is the Google home app which links and controls all t...
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RICHARDA N.
Verified Buyer
Posted Jun 7, 2022
Not compatible with my equipment
I didn't understand I needed a certain type of cell phone to operate the extender. I'll be returning it to the store and explaining to the nice clerk who helped me purchase it what I need and perhaps he will have something I can use.
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jwilliams
Reviewed at:
Google LLC
Posted Mar 29, 2022
Enjoying my Nest WiFi
We installed the mesh network in our large house when we moved in. The coverage from the 4 access points is 4 bars of signal throughout the house and yard. The voice control is very nice as well when you are in the rooms with the units. Very satisfied and highly recommend.
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FreekinFran
Reviewed at:
Google LLC
Posted Mar 11, 2022
Easy and Thorough
Great coverage, easy installations, enough features with guests secured for themselves and me!
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jupena
Reviewed at:
Google LLC
Posted Mar 3, 2022
Great deal!
Fantastic quality, very easy to setup, all my home office network issues are gone! I would highly recommend it!
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Randeyman
Reviewed at:
Google LLC
Posted Feb 20, 2022
Works like its supposed to
I bought this to expand my nest wifi system and to also connect my TV with an Ethernet cable rather that just wifi. My TV would occasional drop the wifi connection. No problem now!
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Response from Staples :
Hi Randeyman, thanks for choosing Nest Wifi. We´re sorry to hear you are experiencing occasional drops. If you need further help with Nest Wifi, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
February 22, 2022
Scott
Reviewed at:
Google LLC
Posted Feb 9, 2022
Excellent
The nest WiFi greatly improved my speed and the reliability of the connection. I would recommend this to anyone!
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Dave
Reviewed at:
Google LLC
Posted Feb 7, 2022
Just buy it
I upgraded to this nest wifi from the original. I’ve done some work in IT and understand how routers work fairly well. These google mesh systems are great. They are easy to setup, provide very good coverage, and auto update. Just buy them.
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Julian
Reviewed at:
Google LLC
Posted Feb 7, 2022
Very good overall device
The speed on this is great. Faster then my Google wifi router. Love the backwards compatibility with Google wifi and to be able to use Google wifi as points. Something I would have liked is to have the Nest Wifi Router also funtion as a Google speaker with Google assistant. The setup was easy. The product has been functioning as it should.
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Response from Staples :
Hi Julian, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Wifi great, and we appreciate your insights about it.
The speaker feature for Nest Wifi is only available on Nest Wifi points. We’ll make sure to pass along the details of your feedback to the right team, as we’re always working to improve our products and services. If you need assistance, our support team is always here to help. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
February 8, 2022
Jason
Reviewed at:
Google LLC
Posted Feb 6, 2022
Love it
It is really easy to setup And I have had no loss in connection Great product
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mkprobst
Reviewed at:
Google LLC
Posted Feb 6, 2022
So far so good...
I have only had it in place for a couple of weeks and it seems to be strong. A little miffed that you can't run the system in bridge mode with mesh coverage. I think this is short-sighted. I would like this to be a wireless extension of my wired network. I had a Deco from TP-Link that could but then again it seems to die annually. After my second time at the rodeo ...
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vincentpaul33
Reviewed at:
Google LLC
Posted Feb 6, 2022
Horrible speeds
Without the mesh point, it worked great. Had it for about a year that way. Once I added the mesh, it all went downhill. Even if I remove the mesh point, the router does not revert back to how great it was working before.I've restarted, reset, factory reset... you name it! Nothing helps.Google it and you'll see it is an issue that Google has not fixed, despite knowing ab...
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Response from Staples :
Hi vincentpaul33, thanks for sharing your experience. We regret to learn that you’re experiencing connectivity issues with your Nest Wifi.
You may need to restart your modem, even if your modem appears to be working fine, to establish a secure connection to the Wi-Fi point. Wi-Fi signal and connectivity will still depend on other factors like interference, multiple devices using both bandwidths on your router and the older Wi-Fi chips on your devices that might not be able to support these speeds. If you're using a modem/router combo, set it in bridge mode and disable its Wi-Fi functionality to avoid double NAT issues.
We also suggest these simple steps that might help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
If the issue persists, we’re hoping to learn more about your feedback so we can figure out a way to help improve your experience. If you’re willing to get in touch and share more details about this, you may contact us anytime here: https://support.google.com/googlenest/gethelp
February 8, 2022
TekyGuy
Reviewed at:
Google LLC
Posted Feb 6, 2022
Awesome and Easy to setup
The devices were easy to setup through the app. I love that every smart device I have in my home is all in one place.
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MarkG
Reviewed at:
Google LLC
Posted Feb 6, 2022
Nest Wifi checks most of the boxes
Easy set up, good price, good coverage. Only obvious downside is lack of Ethernet ports on all but the router.
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RodH
Reviewed at:
Google LLC
Posted Feb 3, 2022
Greta wifi hub and easy setup
Great wifi device. Easy set up and easy to link to all related Google devices.
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